Tag Archives: brand management
You Had Me At “I’m Sorry”
There is a lot swirling in the blog/Twitter/marketing world about customer service being the new black, or at least the new marketing. Responding to a problem that a customer experienced is certainly essential, but the public and private roles that … Continue reading
Posted in Blog posts
Tagged brand awareness, brand management, customer service, marketing, online reputation, reputation management, reviews, Yelp
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